Sterlinghome Reviews

I had a good experience at the Sterling Furniture Dunfermline Store. As soon as I asked for help regarding a specific piece of furniture there were multiple folk who were happy to help. I was given a few options with care packages, furniture care products and delivery. I went with the simplest option for me, but what was most important was that the pieces would be delivered, assembled and the packaging taken away for no extortionate extra cost. Which there wasn’t! So big thumbs up there! The pieces I got were great quality for really good value for money (in my opinion) and I would definitely go back!

Received our sofa etc after nearly 9 months to then have one of the chairs arrive in the wrong colour, feeling disappointed ☹️

Ordered two sofas in January after waiting 19 weeks for delivery they were faulty. Had to wait over 3 weeks for someone to come and inspect them. Was told someone would get back to us in five days. We had to contact them who said parts had been ordered but would take 14 weeks to come then would have to wait for someone to come and fix cushions. Told them too long to wait and wanted to return them. Sent emails letters and npo response. Have had to get Consumer Advice to help us. I thought this was a reputable company but not after our experience

Bought our first suite from Sterling Uddingston...
Waited 19 weeks for delivery ...
Four days later phoned them to complain about seating on couch sinking and backs of sofa poor quality .
Was told technician would come out well three weeks later he came out and agreed on condition.
He told me they would be in touch in a couple of days I phoned after a week and was told it would take another 14weeks or more for parts Have been in touch about them lifting it phoned them e mailed them all have been not successful. I would Not Use this company ever again. Poorest Customer service in Britain....

Very helpful sales staff in the showroom, no hard sell, excellent product. Thanks!

The in-store service by Don was friendly and helpful, the delivery was earlier than expected and the quality of the furniture is excellent.

He's leather suite delivered and so happy with it so far.

Good service

Sofa arrived on specified date and time. Delivered and unpacked with all packaging taken away by cheerful and pleasant delivery drivers.

The guy in the shop was very helpful and patient and the delivery chaps were excellent.

Second time we have bought furniture from Sterling.

excellent service cannot fault it,would definately use this company again

Sterling furniture has an excellent range to choose from and very helpful staff.
They were very honest about delivery dates too

The delivery went very smoothly and the two workers put the furniture together quickly and professionally and placed it where I wanted it.
I like the furniture, it is well made and comfortable. All in all an excellent buying experience.

I got a 2 and 3 seater suite my service was great in store and upon delivery. I would definitely go there again.

First class staff in all departments I visited. They were all very knowledgeable and articulate. For a good cusomer exprience I would have no hesitation in recommending Sterling.